This is an actual letter sent to an author requesting return of rights from Publish America:
"Oh, stop the whining already. We're sick and tired of hearing your ilk bark up the wrong tree, so either shape up or shut up you dumb idiot.
Listen Eistein, this no rocket science. We publish 50,000 books. Each one is produced, manufactured, published, and made available to bookstores worldwide the exact same way. Everything is the same. We don't do preferential treatments for no one, especially dicks like you. Instead we do the whole thing for absolutely free.
Did you get that numbskull? Free....want me to edit that for you by the word. Regular people don't argue with free. Misguided people like you do. You are seriously misguided, stupid.
Some books sell very well, in the millions. Some books sell very few copies, even none. Everything else is the same.
The difference despite the exact same treatment? Different content, different author.
Those who sell well never give us this kind of crap, ever. Those who don't occasionally barf just like you. Because they can't handle the thought that maybe it's them, or their story.
It gets old. Go away now. You're wasting our time. Your book remains under contract.